Everything you need to know as a resident in Elsehus 

 

This page is tailor-made for you as a resident in Elsehus, whether you have just moved in or have been living in the property for a long time. On this page, you will find lots of relevant information regarding your lease.

We hope you'll find the information you're looking for. Please feel free to contact customer service if you have any questions.

Information for residents at Elsehus

Glad par i køkken

Subjects

  • Frequently asked questions
Frequently asked questions
What are the parking options at Elsehus and around the area in general?

There is no parking at the property, but you as a resident have the opportunity to contact By & Havn and purchase a parking permit for the car park beneath Hesteskoen (Car Park Richard Mortensen). Else Alfelts Vej has street level parking with a time restriction of 30 min. 

What should I do in case of loud noise from neighbours?

We encourage all residents to show consideration and understanding towards their neighbours. If you experience general noise annoyance, we first and foremost encourage you to talk to your neighbours about the problem and, hopefully, find a solution together. If you continue to experience problems, you can contact your key account manager.

If you experience loud noise from a party or the like, you can contact our night guards. They are available by phone (+45 30 39 64 62) every day of the week from 22: 00-04: 00. They also visit the property every Friday and Saturday in the late evening hours.

How do I apply for a pet permit?

You can find the application form for domestic animals here

Download application form for domestic animals

 

I wish to vacate my apartment: what do I do?

You can find information about vacating the tenancy here and information about internal relocation here.

Meet Michelle

Michelle is your always cheerful Key Account Manager. If you have any questions or want to discuss new ideas concerning Elsehus, do not hesitate to contact her.

Contact Michelle
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Meet operation technician Julie

Julie makes sure that you never have to solve unexpected problems on your own. If you need her help, just contact customer service.

Contact customer service
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