Everything you need to know as a resident in Bastionen 


This page is tailor-made for you as a resident in Bastionen, whether you have just moved in or have been living in the property for a long time. On this page, you will find lots of relevant information regarding your lease.

We hope you'll find the information you're looking for. Please feel free to contact customer service if you have any questions.

Information for residents at Bastionen

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  • Frequently asked questions
Frequently asked questions
What are the parking options at Bastion and around the area in general?

Bastionen has an underground parking lot where you can rent a parking space. Contact your property manager, Camilla, if you wish to rent a parking space. Be aware that you can only rent 1 parking space per household. At street level, you are allowed to park for 30 minutes.

What should I do in case of loud noise from neighbours?

We encourage all residents to show consideration and understanding towards their neighbours. If you experience general noise annoyance, we first and foremost encourage you to talk to your neighbours about the problem and, hopefully, find a solution together. If you continue to experience problems, you can contact your Key Account Manager, Camilla.

If you experience loud noise from a party or the like, you can contact our night guards. They are available by phone (+45 30 39 64 62) every day of the week from 22: 00-04: 00. They also visit the property every Friday and Saturday in the late evening hours.

How do I apply for a pet permit?

You can find the application form for domestic animals here

Download application form for domestic animals


I wish to vacate my apartment: what do I do?

You can find information about vacating the tenancy here and information about internal relocation here.

Camilla er din administrator

Meet Camilla

Camilla is your always cheerful Key Account Manager. If you have any questions or want to discuss new ideas concerning Bastionen, do not hesitate to contact her.

Contact Camilla here
Mød dine driftsteknikere

Meet operation technician Julie

Julie makes sure that you never have to solve unexpected problems on your own. If you need her help, just contact customer service.

Contact customer service
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